Find answers to all your travel-related queries in our comprehensive FAQ section. Whether you’re looking to book a flight, manage your booking, understand refund policies, or need assistance with special requests, we’ve got you covered. For further support, our team is available 24/7 to ensure a seamless travel experience with Mann Travel.
You can get a quote by emailing us at su*****@ma********.ca or calling (604) 265-9000 to speak with a Travel Expert. We are available 24/7.
Yes, we handle international bookings from various locations. Contact our team for more details.
Once your payment is processed, you will receive a confirmation email with your e-ticket itinerary. If you haven’t received it, please contact us.
Payments can be made using credit/debit cards. We also offer installment payment plans. Contact us for more information.
Yes, you can make changes by contacting our customer service team at (604) 265-9000. Fees may apply depending on airline policies.
Change fees depend on the fare conditions of your ticket. Please check with our agents for specific fees.
Yes, you can request changes for individual passengers by contacting us directly. Online changes are not available at this time.
Yes, to cancel your booking, please call (604) 265-9000 or email us. Cancellations are subject to the fare conditions of your ticket.
Refunds depend on the type of fare purchased. If your ticket allows a refund, we will process it within 7-10 business days. Some tickets may have cancellation fees.
To begin the refund process, please reach out to us at (604) 265-9000. One of our dedicated team members from the refund department will be available to assist you and guide you through the next steps.
There are fare conditions associated with every flight ticket, and these conditions set the ticket’s price. The terms controlling a ticket’s refundability and if additional fees will be assessed if your travel intentions change are the most typical ones to be aware of.
A ticket that allows you to modify your travel dates without incurring any additional fees—or to receive a full refund if you must cancel your trip—will be more expensive but handy if you believe your plans may change.
Make sure to ask your travel agent about any applicable fare conditions for the flights you are thinking of booking.
Luggage allowance depends on the airline and fare type. Please refer to your e-ticket for details or contact us for assistance.
Extra luggage can be purchased online or at the airport. Contact us for help adding luggage to your booking.
Yes, most airlines allow online check-in 24-48 hours before the flight. You can print your boarding pass or download it to your mobile device.
If you require wheelchair assistance, please inform us when booking, or at least 48 hours before departure.
If your flight is delayed or canceled, the airline will notify you directly. We can assist with rebooking or exploring other options.
If the airline changes your flight, we will notify you and assist with any necessary rebooking.
You will need a valid passport, visa (if required), and your e-ticket. Additional documentation may be necessary based on your destination.
If your baggage is lost or delayed, contact the airline’s baggage service at the airport. You can also reach out to us for further assistance.
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